The Distributed Team Tool Stack
Six functions need covering. Most organisations buy twelve tools and cover four of them badly.
Tools and operations
Documentation, tooling and the mechanics of distributed work.
09Documentation as Infrastructure
In a distributed team, undocumented knowledge is not just inconvenient. It is a single point of failure with a name attached.
Security Basics for Distributed Teams
The office perimeter is gone. What actually replaces it, and which precautions are theatre.
Equipment and Home Office Stipends
What to provide, how to handle it as an allowance, and the questions that cause trouble later.
Response Times and Communication Norms
Most remote friction comes from unstated expectations about when a reply is due.
Choosing a Knowledge Base and Getting People to Use It
The tool is not the problem. Most internal knowledge bases fail for three reasons and none of them is the software.
Incident Response for Distributed Teams
When something breaks and nobody is in the same room, coordination is the hard part, not the fix.
Recording, Notes and What to Keep
Distributed teams either record nothing useful or record everything and find none of it.
Access Management and the Joiner-Mover-Leaver Process
The unglamorous process that determines whether your former employees can still read your systems.